Friday, December 2, 2016

A new day; a new face!


We've redesigned!

Just a quick interruption to point out our flashy new blog face. We've been a little slow on the posts (so sorry!), but we'll be back next week with new content and a few updates.

Have feedback on the new blog? Email us anytime at oit_website@state.co.us.

 

Monday, October 17, 2016

#StayingSafeWithSocialMedia

Today’s guest blog comes from Merlin Namuth, Director of Standards, Risk, Compliance, and Security with Red Robin Gourmet Burgers, Inc.

Social media sites such as Facebook, LinkedIn, Twitter, Instagram, and Snapchat are great for staying in touch with friends and family, and they’re widely used. They connect people with similar interests to lend support, and share and collaborate on ideas. Other benefits include finding a new job, discovering new friends, asking opinions, and quick information sharing. The advantages are unlimited.

There are dangers you need to be aware of when using social media. People with ill-intent (attackers) use social media sites to steal personal information, commit fraud, and infect your personal computers, tablets, and smartphones with viruses/malware You can take steps to protect yourself and still enjoy the many benefits of social media.

Security Concerns
There are many ways attackers use social media to trick you.
  • Attackers post links in social sites that are malicious in nature. A malicious link may take you to a site that looks like your bank’s website, but really isn’t. The attacker attempts to trick you into entering your login information and banking information on this fake site. 
  • Another example of a malicious link is one that takes you to a site where a computer virus/malware is downloaded and installed on your system. A common tactic by attackers is to create malicious websites that focus on current news events, such as an election, natural disaster, or some tragedy to lure as many people to them as possible. These malicious links are forwarded amongst your social media connections. 
  • Attackers create fake groups to trick people into joining in order to gather information from unsuspecting users. 
  • Sometimes attackers will target someone and create a fake profile. They send invitations to join to the connections of the “real” person. Once people are connected to the fake profile, the attacker will try to trick them into divulging information or click on malicious links. 
  • Attackers look for personal and work information on social media sites. They may try to piece enough information together in order to answer password reset questions on your behalf. If the attacker is successful, your password will be changed along with your answers for the password reset questions. You are then locked out of your account with someone else posing on your behalf. 
  • Posting your vacation pictures while still on vacation tips off the attacker that you aren’t home. The attacker may then target your home for a physical robbery or vandalism. 
  • Posting information to social media sites without any restrictions on who can view your posts will show up in an internet search. This may include information you don’t want the entire world to see.

Protect Yourself
You can take several precautions to stay safe on social media, while enjoying the vast benefits:
  • Educate yourself. Pay attention when social media sites add more functionality, as this may create different security concerns. Most sites have a web page dedicated to security tips specific to their site, such as how to configure multi-factor authentication. Some sites will send a PIN to your phone via a text message. This makes it harder for an attacker to login as you.
  • Change your privacy settings so only your connections can see your list of friends. Hiding your list of friends keeps the attacker from targeting your friends. 
  • Watch out for fake profiles. Recently, I had friend who is in a high profile position become the victim of someone creating a fake profile as her on Facebook. She contacted Facebook about the fake profile and it was disabled within a few minutes. 
  • Use your privacy setting to restrict your posts so that only your connections can see them. This will help prevent your posts from showing up in Internet searches. You can check what is visible on Facebook, for example, with a feature where you can view your profile as someone who isn’t connected to you. This will help you verify your privacy settings.
  • Some applications will ask you to use your social media login. Be very wary of doing this. Attackers create malicious applications where they capture your login information.
  • Cover your webcam when you aren’t using it. There have been instances where attackers have gained access to the webcam via malware and used the pictures captured from the webcam as blackmail.
  • Be wary of clicking on links. When possible, go to a known and trusted site.
  • Don’t use the same password for each site. If your login is compromised on one site, it will then likely stay contained within that one site. I understand how difficult it is maintaining multiple passwords and trying to remember which password you used for which site. There are different password management programs such as Password Safe, KeePass, and Apple Keychain. This isn’t an endorsement for any of them, but just examples of ones out there for free. 
  • Wait until you return from your vacation before posting your pictures. Avoid the temptation of sharing your immediate whereabouts in general, in order to protect your home.
  • Keep the devices you use for connecting to social media up to date with the latest patches. If you inadvertently click on a malicious link, you may be protected with the most current patches from anything bad happening. 
  • Avoid using public WiFi. Don’t use the public computer in the library, hotel and other places, as they are often infected with malware. Attackers can set up fake WiFi networks at these locations and trick your device into connecting to them. Better to use your smart device on your carrier’s cellular network.
  • Be very sensitive of the information you share on social media. Don’t share your birth date, home address, and social security number. These can all be used to steal your identity.
I hope this gave you new ideas for protecting yourself on social media. Enjoy its benefits while keeping yourself safe.
Merlin Namuth is the Director of Standards, Risk, Compliance, and Security with Red Robin Gourmet Burgers, Inc., a casual dining restaurant chain founded in 1969 with more than 540 locations across the United States and Canada.

Thursday, September 15, 2016

Back on the bike tour: Pedal the Plains 2016

It’s that time again! Our Google Operations Director Brandon Williams is hitting the road for the second year in a row representing the Governor’s Office in Colorado’s 5th annual Pedal the Plains Bicycle Tour.

Last year, we followed Brandon through eastern Colorado -- this year we’ll check in with him from Ordway, Fowler and La Junta during the three day bike journey.

Follow Brandon’s video updates from the road via his twitter account -- including his video recap here. He will be sharing cool tech applications and insights, plus other highlights from the tour.

Day 1:
Day 2 & 3:
Video Recap:

Brandon Williams is the Director of Google Operations for the Governor’s Office of Information Technology. Brandon and his team are responsible for supporting nearly 30,000 Colorado state employees using Google Apps for Government.

Wednesday, September 7, 2016

VIDEO: It's all about that balance. Colorado technology jobs!

What’s it like working for the State of Colorado’s technology office? It’s a pretty cool gig -- but don’t take our word for it, let these current employees tell you all about it! Then you should definitely bookmark OIT’s job posting page for your Colorado technology jobs search.

Hear more about the work-life balance, flexible schedules, great benefits, and that warm and fuzzy feeling at the end of the day because you are serving the great state of Colorado.

Check out our new video and apply for a Governor’s Office of Information Technology job in Colorado today!

Monday, August 8, 2016

Education, elevated.

Why? Because we’re at 5,280 ft in elevation?

No; because the State of Colorado recently completely transformed the education of youth in correctional facilities across the state.

In October 2015, the Governor’s Office of Information Technology (OIT) -- in collaboration with the Department of Youth Corrections -- formulated a strategy for the redesign and implementation of a comprehensive state of the art computing environment for the delivery of high quality educational programs and services at six youth correctional facilities and 50 classrooms. This forward thinking project included the revitalization of an outdated network and development of new mobile and wireless services that provides secure mobile training labs, administrative flexibility, educational consistency and managed internet access to higher education online training curriculums. Prior to this project each of these six facilities functioned independently through agreements with local school districts and/or a private contractors, and each was handling youth education in a different way -- with very little standardization and a host of challenges because of it.

When OIT took it over, these were the issues:
  • The curriculum planning was costly (money and time!)
  • Student did not have access to the internet or online internet educational resources
  • Student could not participate in online higher education programs due to security and privacy constraints inherent to correctional facilities
  • Computer labs were outdated, unsecured and not sustainable due to student tampering 
  • Systems were not meeting state and national security requirements
  • Facilities could not leverage modern “shared” platform technologies and were required to duplicate hardware, files storage, network and other computing assets that increased operating costs and long term support issues
  • Students and instructors were using outdated workstations with a high risk of virus/malware infection and hardware failure, and there were minimal back-ups in place
  • The computers were also isolated to one or two labs, making access a challenge
  • When a student was brought into a facility, all of his or her records and curriculum were on paper and manually processed -- if that student was then transferred to a different facility their records had to be copied to a CD and/or printed and sent over with him or her (!!!)
The solution that OIT devised to fix these issues is a single, cloud-based solution powered off the use of Chromebooks and Google Apps for Education, to leverage the best resources and lowest costs. Using these tools, including applications like Google Doc and Google Classroom, the team was able to standardize the curriculum, process and tracking across the facilities in a highly flexible way. The facilities could deliver individualized content to each facility while using a standard hardware platform and framework -- for the low cost per computer of just $270. Furthermore, no Microsoft Office licensing is necessary, it enables better management and monitoring of users with little to no extra cost, and no servers are required.

The system now has more than 350 Chromebooks, more than 60 teacher workstations and hundreds of completely cloud-based websites and educational materials -- all in an environment where the internet historically has not been available due to security and treatment issues.
This may not look like a big deal, but it is. When unable to hold class in their normal classroom due to facility maintenance, it's no problem at all with Chromebooks -- class in the courtyard!

With the implementation of this amazing project:
  • There is minimal to no risk of malware/virus infection
  • Individual Google user accounts have completely stopped computer vandalism -- students are trackable, and what’s more, they have an appreciation for the system
  • Every facility classroom now has access to Chromebooks or each student has their own Chromebook
  • There have been huge cost savings and return on investment: Devices cost less than half of a low-end laptop and require approximately one-third the time to support
  • Maintenance is reduced dramatically -- it takes less than four minutes to set a Chromebook device back to its original state
  • Community college classes offered through the web-based learning system
  • Automated, real‐time user account creation, allowing faster student and teacher provisioning 
  • Ability to allow students access to approved websites
  • High battery life -- no need for students to have a power adapter in class
  • Giant reduction in paper/printing cost across state facilities; the first classroom the system was put in led to the avoidance of more than 40 reams of paper for one semester
  • High quality education with nearly zero gaps for the student
OIT and the State of Colorado work every single day to to make Colorado the best place to live, work and play; and this project is just one example of how IT can be used to change someone’s experience.

Thursday, July 21, 2016

Coverage for all! Broadband expansion in Colorado



Today, 65 percent of rural Coloradans have access to broadband internet services. Historically viewed as a luxury, broadband access has recently become an essential service for all Americans -- and a huge priority for Governor John Hickenlooper and the State of Colorado. The Governor's Office of Information Technology coordinates broadband development efforts throughout the state with the goal of bringing broadband service to all Coloradans.

To get this big job done, OIT leads numerous efforts aimed at improving our broadband environment in Colorado. These efforts range from the grassroots efforts of the Local Technology Planning Teams (or “LTPTs”) to the creation of a Broadband working group in the Governor’s Cabinet -- working closely with state agencies to coordinate all broadband efforts into a comprehensive strategy.

The broadband team’s newest project is the development of the statewide Broadband Planning Map -- a database and map that will provide a comprehensive view of broadband infrastructure from public and private sources as well as Community Anchor Institutions (CAI) across the state. This information will enable local, regional, and state groups to identify infrastructure gaps and potential resources for broadband implementation projects; and it will support statewide strategies relating to E-Rate, healthcare and FirstNet.

This map is critical to achieving 100 percent broadband coverage in Colorado: The data will fill the informational gaps and inform a more comprehensive statewide strategy. It will support and enhance our current efforts and enable Colorado to become a leader of broadband development in our nation.

As part of this new effort, the OIT broadband team has just released a data request for broadband infrastructure data from local jurisdictions and other public entities. Check out the data request here.

To learn more about our new Broadband Planning Map and all of the statewide broadband efforts, visit the Colorado Broadband Portal at broadband.co.gov.

Thursday, June 30, 2016

I love working in government

“I love working in government because it’s a place where you can actually make change. Our challenges are big. There are things like emergency response, wildfire, diabetes, counter tobacco outreach. These are issues that can’t be solved within 90 days.”

Brandon Williams is the Director of Google Operations for the Governor’s Office of Information Technology. This means that he and his team are responsible for supporting nearly 30,000 Colorado state employees using Google Apps for Government, a pretty exciting work order.

Brandon’s passion for his job is no secret. Everyone he works alongside is witness to it, and his energy is contagious. Folks outside Colorado have taken notice as well, and recently BetterCloud Monitor did a video focus piece on Brandon’s work in government, and how he and the State of Colorado have transformed the way people work. He shares with them his story of using Google Apps to redefine emergency communications, and how he leveraged shadow IT to empower thousands of employees.

Watch the video now, and get inspired to elevate your career, volunteer work, and any other way you choose to pay it forward. There are also three additional videos highlighting specific parts of Brandon’s work: Evaluating Third-Party Apps and Helping Employees Do Their Jobs Better, Working with Users to Design Long Term Solutions that Scale, and Successful Strategies for Improving User Adoption of New Technologies.

Want to hear from from Brandon? Check out last year’s guest blog on shadow IT.




Thursday, May 26, 2016

TBT: Recording breaking winds + one giant tornado


It’s another throwback Thursday, this time to the Governor’s Office of Information Technology’s essential emergency communication towers across the state of Colorado.

One of the critical tools they use for coordination and communications is a monumentally important two-way radio system maintained by the OIT’s Public Safety Communications Network (PSCN), called the Colorado Statewide Digital Trunked Radio System (DTRS).

This year, there were two impressive weather events at the tower sites, one with a pretty incredible photo: 

May 7, 2016 
An open field tornado ripped through eastern Colorado right past our Wray tower site (see above weather chaser photo). The tower was providing essential emergency communications and stood strong -- with no damage incurred -- during the tornado. 
February 18, 2016  
At the Monarch Pass location site (11,312 feet above sea level), the high mountain Automated Weather Observing System (AWOS) weather station recorded wind gusts of 98 mph at 7:16 p.m. and again at 7:53 p.m.  

In between those times, at 7:36 p.m., the weather station recorded winds out of the west at 62 mph, with a gust 148 mph -- a new state record!

The previous record was in Boulder, Colo., on January 25, 1971, with a wind gust of 147 mph.

DTRS provides a near seamless statewide wireless system for direct communications between the people who need to work together during daily and emergency incidents. We are so grateful to this integral State of Colorado team.

Thursday, April 21, 2016

TBT: Redefining emergency communications

Time for a throwback Thursday post! Earlier this year, the State of Colorado was written up for its work redefining emergency communications during and after the September 2013 floods, and we wanted to highlight it.

This IT work started off with an injection of collaboration for the state’s many agencies, with the development of a Google crisis map that compiled previously siloed information into Colorado’s “single source of truth” for disaster efforts.

Additionally, Governor John Hickenlooper wanted one hub for all of Colorado’s recovery-related information:
With time against them, Williams worked with Colorado incubator Galvanize and Simply Local, a design firm, to create the official State of Colorado website for resiliency and recovery information and resources. The site, appropriately named Colorado United, is still operational today managing the ongoing projects and new work for local/state resiliency efforts.
Remarkably, Colorado United was built in just 48 hours (for free) using Google Sites. “We knocked out a full public-facing website, got it coordinated with nine different response agencies, and established a mobile-friendly site that consolidate all the information,” says [Brandon] Williams [our OIT director of Google operations]. “It’s not the flashiest, but it does the trick. It modifies for mobile. It’s easy for people to update who are not super technical." 
The innovation from the state didn’t stop there. After the flooding, the State of Colorado took the opportunity to rethink process and problem solving, and encourage technology-driven solutions to better serve Coloradans.
It’s a great article, with really neat interactive pieces -- read it in it’s entirety here.


Wednesday, March 30, 2016

Spotlight on the State of Colorado's IT Directors

The Governor’s Office of Information Technology (OIT) serves the executive branch agencies and by extension, the residents of Colorado. OIT employs more than 900 people at 71 locations across the state. Together, we provide IT infrastructure, service desk and deskside support, network services, telecommunication tools, cloud computing, application development and support, and provisioning for more than 28,000 state agency employees across 1,300 locations. We also serve Colorado first responders via the public safety communications network, and our security team proactively protects the state’s information systems and data for all three branches of state government.

An integral role that bridges the relationship between OIT and our many customer agencies is that of our IT directors. These leaders work at each agency to ensure strategic alignment of agency needs and OIT services, understand agency mission and objectives, build positive and productive relationships with agency executive staff, and lead collaborative efforts across OIT to deliver IT services. They understand the big picture and are able to explain the end-to-end impact that our services and solutions will have on our customers.

Working as an IT director is no small task, and we appreciate the support and hard work of these 12 individuals every single day. Learn more about our IT directors in our new video below. You can also see a list of who we serve on our website.



William Chumley: Chief Customer Officer. Weekend color guard judge, computer science study, traveler, bookworm. He knows how to get it done and is always listening to the customer. Find me on Twitter at @WilliamMChumley.

Friday, March 18, 2016

#StateofCO pride: Voting open for StateScoop 50 awards

The StateScoop 50 Awards honor the best and brightest in the nation who are making state government more efficient and effective through information technology. So obviously, we think Colorado deserves kudos (because seriously this state dominates “top 10” lists...).

We invite you to read the nominations from Colorado and then to vote for these really, really, really awesome people and projects. Voting is open until April 15, so let’s show some Colorado pride!

Please vote now for Colorado’s very worthy entries in this year’s competition (you can vote more than once, and all you have to do is click twice!).

Golden Gov Category
Suma Nallapati, CIO & Secretary of Technology, OIT

Suma Nallapati has intuitively responded to the service delivery needs of Colorado's agencies. She set a clear ”back to basics” agenda for the IT team while increasing transparency for executive branch agencies with a customer dashboard called ”OneView,” from which they can track projects, budgets, security, resources, and personnel. Suma’s new focus on major incident/change management has translated into an 89% decrease in failed changes and a 130% increase in compliance -- in just one year.

Find and vote for Suma Nallapati >>

State Leadership Category
Barbara Brohl, Executive Director, Colorado Dept. of Revenue

Barbara Brohl has made immense contributions to IT policy and practice by inspiring the elevation of crucial systems critical for Colorado's nearly 5 million residents. Leveraging her 15 years in private sector IT, Barbara immediately implemented better IT business. Within six months she identified the need for a program management office and robust project management processes. This office now has a director and five project managers, ensuring ownership and governance on all projects.

Find and vote for Barbara Brohl >>

State IT Project of the Year Category
Colorado Division of Youth Corrections Computer Labs

OIT took over the responsibility for the computer labs in 10 youth facilities within the Colo. Division of Youth Corrections. OIT made upgrades to meet state and national security requirements and modernized the tech -- including the design of a secure and standardized desktop delivery of education. This new model is receiving national attention for its efficiency and the ability for youth to immediately pick up where their education left off as they move across facilities.

Find and vote for this project >>

Innovation of the Year Category
Colorado Universal Application

In 2010 Colorado determined that many families searching for services to support their young children needed a more effective way to learn about and apply for care. The past process required multiple applications, often with redundant questions, submitted to multiple state and local entities. Colorado launched the Universal Application to create a single point of entry for families, empowering them to screen for services and apply online through a single app. This initiative is more intuitive for families, and will enable partners to better coordinate.

Find and vote for this project >>

State Up & Comer Category
Ryan Nisogi, Digital Marketing Director, State of Colorado

Ryan Nisogi is a creative geek passionate about finding innovative​ tech ​solutions​, ​improving UX​, and driving measurable digital strategy​. An example of his impact at Governor John Hickenlooper's office is the migration and redesign of the Governor's website. Ryan collaborated to create a custom site outside the state’s standard with ​enhanced accessibility (ex: a font for dyslexic readers)​ and search​. This responsive site provides easier access and is now the ​potential ​model for state websites.

Find and vote for Ryan Nisogi >>

Monday, February 29, 2016

On point with PEAK: IT helping Coloradans in need

Findings from the 2015 Colorado Health Access Survey recently revealed that 93 percent of Coloradans now have health insurance while only 6.7 percent still do not have health insurance.

It is clear that Colorado’s health, wellness and economic security landscape is changing. Our OIT teams work every day to maintain and enhance the systems necessary to support these changes.

Two essential technologies for the state of Colorado, the Colorado Benefits Management System (CBMS) rules engine and the Program Application & Eligibility Kit (PEAK) online portal, enable residents who are most in need to screen and apply for food, cash, and medical assistance, as well as childcare, and early childhood programs. These critical systems have seen tremendous growth and success in recent years with the implementation of the Affordable Care Act and an increase in demand for public benefits.

The infographic below characterizes the impressive growth that PEAK accomplished over the last year. From 2014 to 2015, there was a 45 percent uptick in applications submitted through PEAK. This translates to a huge benefit for our county partners, alleviating a substantial portion of their demanding workload. It also means that Coloradans who may not otherwise be able to apply for benefits, because of geographic or physical limitations, can visit Colorado.gov/PEAK to apply for programs from the comfort of their own homes.

In addition to the PEAK achievements depicted in the illustration, CBMS (the statewide database through which all food, cash and medical assistance applications and eligibility determinations are processed) realized some extraordinary year-end accomplishments as well. By December 2015, the CBMS database size reached 5.5 terabytes and housed more than 700 pages and 8.5 million lines of code! This system, which now has 4,600 registered users, also sent more than 12 million pieces of correspondence to Coloradans last year.

The OIT CBMS/PEAK team has learned to be lean and efficient as state and federal requirements require constant system modifications. We will continue to enhance these systems that impact more than a million Coloradans and are honored and privileged to serve alongside all of the hard working individuals that make a difference in the lives of others.

Tuesday, February 9, 2016

A communication system for important people (or, how the magic happens)

Sometimes we just don’t know how things work. Why is ice slippery? Why can’t anyone seem to eat six saltines in 60 seconds? How do you solve a Rubik’s cube? This is ok, we can’t be experts in everything (but seriously, someone tell me how to solve this Rubik’s Cube...). But now and then it’s nice to learn how the magic happens on something you never took the time to Google, and so today let’s learn about how really important people (who help other people) communicate with other really important people (who help other people) in the state of Colorado.

Wildfires, floods, avalanches, blizzards...these are some of the not-so-great things that occur in our great state of Colorado. State patrol, firefighters, medics, snowplow drivers...these are the people who help us when those not-so-great things happen. How do they help, rescue, heal us? They do it by coordinating and communicating with each other. One of the critical tools they use for coordination and communications is a monumentally important two-way radio system maintained by the Governor’s Office of Information Technology (OIT) Public Safety Communications Network (PSCN), called the Colorado Statewide Digital Trunked Radio System (DTRS).

In the early 1990s, Colorado set out to replace the multiple, disparate, wireless communications systems operated by state and local governmental agencies. In partnership with local municipal, county, tribal, state and federal governmental agencies, this shared radio system was created for the specific use of all public safety, public service and other governmental agencies. DTRS provides a near seamless statewide wireless system for direct communications between the people who need to communicate during daily and emergency incidents. This means that a firefighter can radio another firefighter during a wildfire on a secure channel without having to compete with the voice network you use to call your girlfriend and listen to each other breathe at night.

This system was designed for, and is completely dedicated to, our state’s first responders. In fact, OIT’s PSCN team maintains the DTRS at the industry standard “Rule of Five-Nines,” meaning the system must be up, running and available to first responders 99.999 percent of the time -- now that’s a high standard.

The numbers are so impressive with this statewide system that it’s really fun to show you with bright colors and graphics, so check out our 2016 DTRS infographic below:

Thursday, January 28, 2016

Gettin’ government greener

Colorado is always making a “top 10” list, and we couldn’t be prouder. Whether it’s because our state -- or one of its cities -- has the healthiest residents, best beer, highest number of start-ups, or is the greatest place ever for dogs, Colorado pretty much gets a spot on the list.

Coloradans are helping out in so many ways in this quest to be the best, and we think one state effort in particular is really inspiring: the greening of state government.

Three months ago on Oct. 28, Governor John Hickenlooper signed Executive Order D 2015-013 to establish responsibility for environmental leadership in all Colorado state agencies and departments.

This. Is. Awesome. We all know the importance of reducing our negative impact on the planet, but government isn’t always the first one to arrive at the party -- so we love this big step in Colorado.

The daily activities of state government have a significant impact on the quality of Colorado's public health, environment and economy. The Governor’s executive order focuses on engaging employees and fostering a culture of resource sustainability and stewardship within Colorado State Government. With support and leadership from the cross-agency Greening Government Leadership Council (GGLC), state government departments are being asked to achieve statewide resource reduction goals through education, training, and participation.

The GGLC website introduced these goals and directives in October with the executive order signing, learn more about them here:
  • Energy: Reduce energy consumption per square foot by a minimum of 2 percent annually and at least 12 percent by FY20*
  • Greenhouse Gas: Reduce greenhouse gas emissions by 1 percent annually and at least 5 percent below FY15 levels by FY20
  • Petroleum: Reduce average petroleum-based fuel consumption per vehicle by 4 percent annually and at least 20 percent by FY20
  • Purchasing: 90 percent of white office paper must contain a minimum of 30 percent post-consumer waste content by FY20
  • Recycling: State agencies and departments must develop and submit a plan for waste prevention and diversion
  • Water: Reduce potable water consumption by a minimum of 1 percent annually and at least 7 percent by FY20
*The State of Colorado’s fiscal year is from July 1 to June 30 each year. FY20 begins on July 1, 2020.

There is much more to come on this effort as the GGLC puts together the action plan for meeting these statewide objectives, and we can’t wait to see it.

Thursday, January 21, 2016

Our FY15 Annual Report is hot off the press

It’s been a big year for OIT, and I am so proud of the team we have here at the State of Colorado. This week OIT released its Fiscal Year 2014-15 (FY15) Annual Report, and I wanted to share a few thoughts.

OIT continues to be seen as an innovative technology leader across state governments. In 2015, our efforts in the IT security arena garnered three national awards. Known as Secure Colorado, this cybersecurity program leads the way as a testament to affordable, effective IT security. A Brookings Institution study noted that Colorado was one of only two states that were “[a]ddressing the problem” of cybersecurity and who had “a solid and robust recognition of the need for cybersecurity and a multi-faceted plan.”

I am also very pleased with OIT teams who worked on creating a long-term view of IT initiatives with our strategic Five-Year IT Roadmaps at both the enterprise and agency levels. For the first time, we are able to foresee technology gaps and budget challenges as we consider our customers’ business priorities for the coming years.
Technology improvements and advancements are critical, but they mean little if we do not take care of the fundamentals and ensure that our stakeholders receive the support and service they deserve and need. In FY15 our mantra was Building on the Basics. With laser-sharp focus, we succeeded in surpassing three of our four Wildly Important Goals (WIGs). We decreased the state’s IT security risks by 16 percent, we increased OIT employee engagement by 11 percent, we saw an increase of more than 4,000 new IT jobs in Colorado, and I am pleased to say we improved customer satisfaction by 25 percent.

Our ongoing commitment to these initiatives will continue to lead us to our ultimate vision — enhancing the citizen experience at every digital touchpoint. I am so pleased to present these accomplishments in our FY15 Annual Report and to continue the robust work that has brought us tremendous success thus far.

Find our FY15 Annual report on our website here.


Suma Nallapati: Colorado Secretary of Technology and Chief Information Officer. Colorado lover, business owner, mom, nuclear physics junkie. She’s the boss. Find me on Twitter at @Suma_Nallapati.

Thursday, January 7, 2016

We've got your jobs right here. Did I mention the benefits?

It’s 2016, and you’re tired of your job. We can help! The Governor’s Office of Information Technology (OIT) has quite a few job openings right now, and we would love to find out if YOU might be the right fit for our team.

Let’s review the important things:

What We Do: OIT works, behind the scenes for the most part, on all things IT for the State of Colorado executive branch agencies. We empower our state employees with flexible technology to drive sustainable and intelligent business decisions, and we are working toward a future where the end-user experience shapes design and data analytics transform how state government serves its residents. Our work on technology ultimately impacts all Coloradans -- and we think that is pretty awesome.

Why We Want You: We want your expertise, positive energy, drive to succeed and love of this great state as we work to elevate the experiences that Coloradans have with their government.

What You'll Get From Us: At OIT you’ll find an opportunity to contribute meaningful work to support and serve Colorado residents. It's your chance to combine your love of technology with public service. Plus, you'll have great benefits, motivated team members, and opportunities for flexible work hours and advancement!

And seriously, it’s worth saying again, the benefits are incredible.

So if 2016 is your year to take the next step in your career, visit colorado.gov/oitjobs to check out our jobs and apply online: