OIT continues to be seen as an innovative technology leader across state governments. In 2015, our efforts in the IT security arena garnered three national awards. Known as Secure Colorado, this cybersecurity program leads the way as a testament to affordable, effective IT security. A Brookings Institution study noted that Colorado was one of only two states that were “[a]ddressing the problem” of cybersecurity and who had “a solid and robust recognition of the need for cybersecurity and a multi-faceted plan.”
I am also very pleased with OIT teams who worked on creating a long-term view of IT initiatives with our strategic Five-Year IT Roadmaps at both the enterprise and agency levels. For the first time, we are able to foresee technology gaps and budget challenges as we consider our customers’ business priorities for the coming years.
Technology improvements and advancements are critical, but they mean little if we do not take care of the fundamentals and ensure that our stakeholders receive the support and service they deserve and need. In FY15 our mantra was Building on the Basics. With laser-sharp focus, we succeeded in surpassing three of our four Wildly Important Goals (WIGs). We decreased the state’s IT security risks by 16 percent, we increased OIT employee engagement by 11 percent, we saw an increase of more than 4,000 new IT jobs in Colorado, and I am pleased to say we improved customer satisfaction by 25 percent.
Our ongoing commitment to these initiatives will continue to lead us to our ultimate vision — enhancing the citizen experience at every digital touchpoint. I am so pleased to present these accomplishments in our FY15 Annual Report and to continue the robust work that has brought us tremendous success thus far.
Find our FY15 Annual report on our website here.
|Suma Nallapati: Colorado Secretary of Technology and Chief Information Officer. Colorado lover, business owner, mom, nuclear physics junkie. She’s the boss. Find me on Twitter at @Suma_Nallapati.|